Yes, for auction items, please enter the URL directly into the search bar. The search results on SAZO only display items that are available for immediate purchase. To prevent system errors and provide accurate bid prices, auction items with real-time price fluctuations are excluded from the search results. If you would like to purchase an auction item, please copy the original Mercari URL and contact customer service. A representative will quickly verify and provide you with a quote.

All items shipped from the seller's site will be delivered. Please note that special offers may end on a first-come, first-served basis, so there is a high possibility of them being sold out. We appreciate your understanding.

If you believe there is an error in the amount, please contact our customer service chat. If it's before your order, please provide the 'product URL', and if it's after your order, please provide the 'order number' and 'product name' so we can check and assist you.

We only provide a purchasing agency service and do not hold any product inventory.

We act as an agent for personal imports, but if there are many types or quantities, it may be considered for commercial purposes. In such cases, items may be returned to the Japanese warehouse or, in the worst case, disposed of, so we have set limits on the number of items you can purchase. ＜Cart Rules＞ Up to 10 different types, with a maximum total of 24 items (including items with different options)

If the product is currently available for pre-order online, it is possible to purchase. Please be aware of the following notes when making your purchase. 【Notes】 ・Limited edition and popular items may sell out quickly. ・We may not be able to secure all items. We appreciate your understanding regarding this matter. ・Cancellations are not possible. ・Purchases will be processed in the order of order numbers. ・Our business hours are Monday to Friday, 10:00 AM to 7:00 PM (Japan Standard Time, UTC+9). Please keep this in mind when making your purchase. ・It may take several hours to 2 days to complete the local order.

Purchase limits per order can be accommodated. However, if there are purchase limits based on account or address, we are unable to assist.